Program Director
Willowbrook, IL
Full Time
Resilience Behavioral Health
Senior Manager/Supervisor
Resilience Behavioral Health is seeking a Program Director for their for their outpatient substance use and mental health treatment program in Willowbrook, IL. The program provides PHP, IOP, and OP services to adults (18+).
The Program Director is responsible for the overall operations, management, and success of the facility. Responsible for ensuring an atmosphere of effective, high quality customer service, and promoting a dignified and professional treatment environment for clients and staff.
PROGRAM DIRECTOR DUTIES, RESPONSIBILITIES, & ESSENTIAL JOB FUNCTIONS
- Directly manages daily facility operations to ensure smooth and efficient functioning.
- Monitors program finances, tracks revenue and expenses, and ensures adherence to budget guidelines.
- Supports the hiring process by reviewing staff credentials, assisting with interviews, and ensuring job descriptions align with operational needs.
- Implements and updates policies and procedures to comply with all regulatory requirements, ensuring ongoing compliance with contracts, licensing, and accreditation standards.
- Actively participates in performance improvement activities, troubleshooting issues, and identifying opportunities for operational enhancements.
- Maintains regular communication and coordination with internal support services and external stakeholders to address operational needs and resolve issues efficiently.
PROGRAM DIRECTOR QUALIFICATIONS
- High School Diploma required.
- Bachelor’s degree and/or Master’s degree preferred in either social work, counseling, human services, business administration, or closely related field.
- Two years of management and/or supervisory experience in a mental health treatment environment required.
- Strong leadership background with demonstrated results managing organizations.
- Strong experience with for-profit mental health or substance use treatment facilities including those primarily funded by commercial insurance products and/or cash pay preferred.
- Experience in start-up environments is preferred.
- Experience working with state licensing requirements and accreditation standards preferred.
PROGRAM DIRECTOR SALARY: $70,000 - 90,000
PROGRAM DIRECTOR BENEFITS
- More detailed information regarding the benefits (including medical insurance and PTO) will be provided upon employment.
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